AI is often portrayed as a job stealer, with cost-conscious employers eager to replace human labor with machines that don’t require time off, sick pay or lunch breaks. However, a new generation of AI tools won’t get in your way, just help you do it better.
Whether it’s helping you land lucrative contracts, finding new design inspiration, or writing tricky formulas for spreadsheets, AI helps people thrive in their jobs and avoid certain daily chores. And these aren’t hugely expensive tools only available to tech professionals, but everyday tools that almost anyone can use.
Here’s how AI is already helping people do their jobs better, and how it could help you.
How AI can boost your business
Anyone who has played with OpenAI’s new chatbot, ChatGPT, will know that it has an extraordinary ability to communicate like a human. Whether it’s writing blog posts, poetry, advertising slogans, and song lyrics, there’s practically nothing ChatGPT can’t write.
Search engine expert Danny Richman quickly recognized that he could use ChatGPT’s persuasive conversational skills to help an independent marketer who was struggling to communicate. “I was mentoring my friend Ben to help him get his pool and landscaping business, Ashridge Pools, off the ground,” Mr. Richman said. “Ben has dyslexia and struggles to respond to client emails and prepare professional quotes.
“At first, Ben would send me his emails to rewrite. Then I realized that OpenAI’s GPT-3 could save us a lot of time. ‘send their message to a Gmail account. They then receive an email with their original message and an AI-generated version that is professionally and professionally written.’
For example, Ben might reply, “Sally, I’m starting to work for you on Monday” and the AI will convert that to “Dear Sally, I hope this email finds you well. I am writing to let you know that I will be starting working with you on Monday. I’m really looking forward to getting started.
The app had a huge impact on Ben’s ability to communicate with customers. It has also already helped him land a contract worth £200,000. Mr. Richman is now working with OpenAI to make a version of his app available for free to anyone with dyslexia. But you can ask ChatGPT to write you similar emails today for free.
Making art with AI
AI isn’t adept at just writing text – it has a creative side too. Recent versions of the leading image-editing software, Photoshop, use “AI” to erase unwanted objects from photos and fill the image with what might have been there. It can even extend an image, using AI to fill in what wasn’t captured by the camera.
Then there’s the AI’s ability to create images from simple text descriptions. Tools such as Midjourney and DALLE-2 have devoured tens of millions of images online. When someone asks them to draw, say, a “sunset over Paris” or a “chimpanzee playing football in the style of a pop art painting” (see image above), they are able to do it , as they have learned what these scenes and objects look like.
Ed Bolton is the Creative Brand Director at Frog, a creative consultancy that is part of Capgemini Invest. His company is already making good use of these AI tools to brainstorm creative ideas for new projects or to generate bespoke mood boards that could inspire human creatives.
He thinks “prototyping” – people who use text prompts to generate AI artwork – could well become a future career. “Creative AI will help automate many tasks while being a fantastic tool that can provide unlimited inspiration for creative thinking,” he said. “And with that extra time and access to unlimited inspiration, creatives can then focus on bringing more soul back into the creative process, which I don’t think creative AI can ever achieve.”
It’s not just the visual arts that are benefiting from the infusion of AI. Tools such as SoundRaw or Boomy used AI to generate music. It might not be capable of making chart-topping hits, but if you need a bouncy, life-affirming ditty in the background of, say, an online ad, these tools are capable. to generate music on demand, at the precise length required.
Have the AI write code for you
While the AI’s creative skills are amazing, they’re also incredibly useful for performing more mundane day-to-day tasks.
ChatGPT, for example, is as comfortable writing Excel spreadsheet formulas or HTML code for websites as it is Shakespearean sonnets. For employees who don’t have the coding skills to perform these tasks themselves, this can be extremely helpful and a huge time saver. Ask ChatGPT to “write an Excel formula that averages the monthly sales figures in column B, excluding the August figures in cell B9” for example, and it will do that, and even tell you how to adapt the formula yourself.
However, danger lurks here. Anyone who has ever written code for a website, for example, will know that a minor change can crater an entire design, with a small change in one part of the code having a domino effect on the rest.
There are also security risks associated with AI writing code. When the latest version of ChatGPT was unveiled, security researchers quickly discovered that it could be used to write code that would launch a denial of service attack on websites. It would flood them with so much traffic that they would collapse under the weight. Manufacturers had to quickly fix the AI to prevent it from being used for such malicious purposes – a reminder that AI is only as ethical as the people who instruct it.
The AI skills you’ll need
While there are countless ways AI helps people be more productive, there’s no doubt that it remains a threat as well. This implies that many knowledge workers are at risk of being replaced by algorithms.
That’s why many have decided to get a head start and boost their own AI skills. According to the CFA Institute’s Future of Skills report, about one-fifth of finance professionals are building their own skills in artificial intelligence and machine learning to stay relevant in the workplace of tomorrow.
AI could even help identify hidden human talents. “Finding the best and most desirable candidates among people who aren’t actively looking for a new job is one of the great recruiting challenges of the modern era, and an AI is perfectly positioned to solve it,” said Ben. Keighley, Founder of Social Media Recruitment. Socially Recruited Cabinet.
“Armed with an employer wishlist, AI can be used to intelligently target the ideal candidates for each job through personalized ads. Machine learning is then used to optimize campaigns by ensuring they appear at the perfect time to grab their attention.
“Rather than standard job boards or job portals, AI embeds these advertisements into the social media feeds people scroll through every day. This means passive, otherwise unreachable talent can be engaged and transformed into active candidates.
So if you see a job posting popping up in your Twitter feed, there’s a chance you’ll be wanted by the AI.